ACI Apartments: Building your wealth through apartment investments

Customer Satisfaction Survey

First Name: *
Last Name: *
Title:
Company Name:
Industry:
Address:*
Address 2:
City, State, Zip:*
Phone:*	xxx-xxx-xxxx
Fax:	xxx-xxx-xxxx
Email Address: *

What type of property did ACI provide service for?

(Please select all
that apply.)

	Multifamily			1031 Exchange
	Office			1031 Exchange Extension
	Industrial			Triple Net (NNN)
	Land			Tenant-In-Common (TIC)
	Retail			Condo Conversion

What was
your role? *

Buyer

Seller

Did you previously own an apartment investment?
Yes No

Years do you plan to retain the property?

Did you feel the initial analysis was realistic for what the market would bear?
Yes   No

Did you originally purchase the property using ACI?
Yes   No

Do you feel as though the transaction process went smoothly?
Yes   No

Would you use ACI again for future property sales?
Yes   No

Are you looking to sell or exchange another property in the next year?
Yes   No

Price range of investment

What type of service was provided?

(Please select all
that apply.)

	1031 Exchange Service			Investment Properties
	Brokerage Services			Valuation & Advisory
	Research & Consulting

When was the service provided to you?

Why did you select
ACI Commercial?

(Please select all
that apply.)

	The advisor/team who worked with me			Capabilities to address specialized needs
	Market understanding			Capabilities to address my needs better
	ACI's industry name			Good industry contacts
	Price of service

Additional Comment:

Who was the advisor/ team you worked with? *

Please rank the following objectives in order of importance when you purchase a property.

(1 being the most important and 5 being the less important)

	Appreciation
	Cash Flow
	Upgrade Potential
	Tax Shelter
	Location

How would you rate our service?

Did ACI meet your expectations?

What do you see as ACI's strengths?

(Please select all that apply.)

	Research			Client Relationships
	Apartment Investment Knowledge			Local Market Knowledge
	Local Networking			Professional Brokers

Was this the first time you have used ACI Commercial?

Yes

How did you first learn of ACI?

How long have you been a client? years

Would you recommend ACI to a colleague or friend?

Yes No

What was the best part of dealing with ACI?

What could ACI do differently in the future to make your experience better?

Who do you believe are the top 3 commercial real estate brokers in your market?

Would you like a professional from ACI to contact you?

Yes No

Additional comments about the services you've received from ACI:

	It is OK to use information in this form to create case studies or testimonials for ACI Commercial.
	It is OK to my companies name in a case study or testimonial for ACI Commercial.
	It is OK to my name in a case study or testimonial for ACI Commercial.

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ACI: Apartment Consultants, Inc.

Phone 619-299-3000
Fax 619-299-8536

contact@aciapartments.com

ACI – Building Your Wealth Through Apartment Investments

Customer Satisfaction Survey

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