Customer Satisfaction Survey

First Name: *
Last Name: *
Title:
Company Name:
Industry:
Address:*
Address 2:
City, State, Zip:*        
Phone:* xxx-xxx-xxxx
Fax: xxx-xxx-xxxx
Email Address: *  
   
aci apartments
What type of property did ACI provide service for?  

(Please select all
that apply.)
Multifamily   1031 Exchange
Office   1031 Exchange Extension
Industrial   Triple Net (NNN)
Land   Tenant-In-Common (TIC)
Retail   Condo Conversion
aci apartments
What was
your role? *

investment properties
Buyer   Seller
Did you previously own an apartment investment?
 
Did you feel the initial analysis was realistic for what the market would bear?
Yes   No  

Did you originally purchase the property using ACI?
Yes   No  

Do you feel as though the transaction process went smoothly?
Yes   No  

Would you use ACI again for future property sales?
Yes   No  

Are you looking to sell or exchange another property in the next year?
Yes   No
 
aci apartments
Price range of investment  
aci apartments
What type of service was provided?

(Please select all
that apply.)

1031 Exchange Service   Investment Properties
Brokerage Services   Valuation & Advisory
Research & Consulting      
aci apartments
When was the service provided to you?  
Why did you select
ACI Commercial?

(Please select all
that apply.)
The advisor/team who worked with me   Capabilities to address specialized needs
Market understanding   Capabilities to address my needs better
ACI's industry name   Good industry contacts
Price of service      
 
Additional Comment:
 
aci apartments
Who was the advisor/ team you worked with? *  
aci apartments
Please rank the following objectives in order of importance when you purchase a property.

(1 being the most important and 5 being the less important)

Appreciation
Cash Flow
Upgrade Potential
Tax Shelter
Location
aci apartments
How would you rate our service?  
aci apartments
Did ACI meet your expectations?  
aci apartments
What do you see as ACI's strengths?

(Please select all that apply.)  
Research   Client Relationships
Apartment Investment Knowledge   Local Market Knowledge
Local Networking   Professional Brokers
aci apartments
Was this the first time you have used ACI Commercial?
Yes   No
How did you first learn of ACI?
 
How long have you been a client? years
 
aci apartments
Would you recommend ACI to a colleague or friend?   Yes   No
aci apartments
What was the best part of dealing with ACI?  
aci apartments
What could ACI do differently in the future to make your experience better?  
aci apartments
Who do you believe are the top 3 commercial real estate brokers in your market?  
aci apartments
Would you like a professional from ACI to contact you?   Yes   No
aci apartments
Additional comments about the services you've received from ACI:  
aci apartments
It is OK to use information in this form to create case studies or testimonials for ACI Commercial.
It is OK to my companies name in a case study or testimonial for ACI Commercial.
It is OK to my name in a case study or testimonial for ACI Commercial.
   

 

 

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ACI: Apartment Consultants, Inc.

Phone 619-299-3000
Fax 619-299-8536

contact@aciapartments.com